The Diploma in Hotel Management is designed
to introduce the concepts of hotel management
by providing a broad understanding of the operational
aspects of the international hotel industry,
and a knowledge of the underlying principles
involved.
By
the end of the programme students are expected
to be competent and familiar with the practical
elements of running a hotel, good business
practices and the technology that is utilised.
Students will also be familiar with the social
and economic environment required for a hotel
to operate in and how the hotel industry affects
that environment.
Level
of Qualification
This qualification is at level 4 of the National
Qualifications Framework
Entry Requirements
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The standard requirement is a good secondary
education consisting of A-Levels. In
some cases we can accept qualifications
equivalent to 5 very high GCSEs. |
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English Language competency at IELTS 5.5
(for overseas students) |
Programme
Learning Outcomes
Upon successful completion of the
programme you should be able to demonstrate:
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familiarity with the operations of food
and beverages and factors influencing
good practice and procedures and development
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Health and safety in the work place
including identifying hazards and risk
assessments |
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Familiarity with standard procedures
including care of study to the customer
and the importance of communication
and the development of procedures. |
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Be
familiar with all aspects of cleaning
required and legal obligations |
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The use of management accounting information
as a decision-making tool in a hospitality
business environment. |
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Analyse
management skills in hospitality and
tourism organisations |
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Understand the critical issues that
affect all businesses worldwide and
how to evaluate such issues in the context
of business performance. |
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Understanding
of the marketing cycle in a hospitality
and tourism environment |
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A
holistic understanding of the travel
and tourism industry, including the
impacts of tourism on destination economies,
communities and fragile environments |
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A
critical perspective on the effects
of tourism on the student’s own
country, and how tourism can have a
strategic developmental function. |
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Use
computer software for a variety of purposes
within a business context in the tourism
and hospitality industries |
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Describe
the influencing factors upon the hospitality
industry and understand the techniques
to optimise business. |
Programme Structure
The
programme is taught over 12 Months and consists
of two semesters of full time study plus revision
time. Students will study a minimum of five
modules in each semester.
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This
qualification consists of the following
modules:
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Food and Beverage Operations |
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Food Hygiene, Health and Safety
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Front Office Operations |
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Facilities and Accommodation
Operations |
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Hospitality Finance |
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Introduction to Business Operations |
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Marketing
|
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The
Tourism Industry |
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Business
Computing |
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Understanding
the Global Hospitality Industry |
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The
qualification is awarded by the Confederation
of Tourism & Hospitality (CTH)
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Each
module is assessed via a 2.5-hour written
exam invigilated and graded by CTH.
Ongoing, informal assessment is made
by class tutors during the course of
each module and may take the form of
tutorial interviews, written assignments
or mock exams. |
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12
Months of Full Time Study |
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January,
May and September |
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Students
can proceed to the second year of the
programme which is the Advanced Diploma
or alternatively enter employment within
the Hotel Management Industry. |
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